FAQs

• How can I place an order?
• Simply browse our website, select your desired product and size, add it to your cart, and proceed to checkout.
•  How long does delivery take?
• Orders are usually delivered within the estimated timeframe provided at checkout. Delivery times may vary depending on your location. 
• Can I return my order?
• Yes, returns are accepted within 3 days of receiving your parcel, subject to our return policy. 
• How do I request a return? 
• Contact our customer support team with your order details within 3 days of receiving your parcel. 
• When will I receive my refund? 
• Refunds are processed after the returned item has been received and inspected. Please refer to our Refund Policy for further details. 
• Can I exchange an item? 
• Exchange availability depends on the product and stock. Please contact our customer support team for assistance. 
• How can I track my order? 
• Once your order has been dispatched, you will receive tracking details through your provided contact information. 
• What if I receive a damaged or incorrect item? 
• Please contact us as soon as possible after receiving your order with photos and your order details so we can assist you. 
• Can I cancel my order? 
• Orders can only be cancelled before they are dispatched. Once an order has been shipped, our return policy will apply. 
• How can I contact customer support? 
• You can contact our customer support team through the contact details provided on our website.